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StubHub Lawsuit over Pulling Refund Policy for Cancelled Events

+3 HS
Ohiostate1957's picture
May 9, 2020 at 10:40am
25 Comments

After the Oregon Governor announced that outdoor sporting events should be cancelled or "modified" (i.e., no crowd attendance) I immediately took steps to obtain a refund of the game tickets I had bought on StubHub for the Oregon game. I checked into it and learned that StubHub is now refusing to honor its FanProtect guarantee (100% refund for cancelled events) and is only offering a coupon to be used for other events. Here is a link to a class action lawsuit just filed against StubHub:

https://www.classaction.org/blog/stubhub-hit-with-class-action-after-pul...

When I called StubHub they confirmed that although the FanProtect policy was in effect when I bought my tickets, that things had changed and the refund policy is no longer being honored.

Beware of StubHub! Has anyone else dealt with this recently?

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