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Slight issue with StubHub tickets to VA Tech

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LoudBuckeyeGirl's picture
September 3, 2015 at 10:30pm
4 Comments

Just got this email fromStub Hub... Although if you bought tickets through Stubhub, you probably did too...VA Tech can't scan the QR codes emailed along with the print tickets  bring your printed tickets.

Dear StubHub Customer,

You recently purchased tickets to a Virginia Tech home event through StubHub. Your ticket order is fine and we hope you enjoy yourself when you come to campus. However, due to a programming error at StubHub you were inadvertently emailed both a Print at Home ticket and a sheet with a QR Code. Only the Print at Home ticket will work at the stadium on game day. 

To differentiate between the two tickets, the good Print at Home ticket has a heading that reads "Virginia Tech Athletics Print @ Home". 

The incorrect QR code ticket simply has the hokiesports.com banner on the top.

Stub Hub is addressing the issue and hopes to have it resolved immediately.  In the mean time, we wanted to make sure you brought the correct sheet to the game for scanning. Again, bring the Print At Home ticket and not the QR code.

You will need a printed sheet to scan as Virginia Tech is not yet equipped to scan tickets on mobile phone displays.

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