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Refund for anyone who used the CBS stream

chadwyck11's picture
August 30, 2014 at 6:08pm
11 Comments

For anyone disappointed by missing the first quarter+ of the game, you can request a refund here.

To their credit, Customer Service responded immediately and promised a refund in 7-10 days.

AngryWoody's picture

Thank you for that. I was so pissed.

Our Honor Defend!

+1 HS
AngryWoody's picture

UPDATE: filed complaint and got full refund within 5 mins.

Our Honor Defend!

Tater_Schroeder's picture

Hopefully we are not exposed to CBS again for years. 

How Firm Thy Friendship

+5 HS
chadwyck11's picture

I knew we were in trouble when tennis was on at 11:58 and the audio was echoing. They definitely underestimated the traffic from the #1 fanbase in America.

Northbrook's picture

Somebody needs their ass chewed out.

+2 HS
chicagobuckeye's picture

Thanks. Will do later. Did the stream ever go up?

chadwyck11's picture

I found a pirated stream that kept me going until the beginning of the second quarter. It stopped having trouble before halftime. I don't know if they brought more resources online or if lots of people just gave up.

DEF D's picture

Should have went to the bar. How much is the refund? $5?

BuckeyeOfTheTiger's picture

The full $10.64 for the one-month subscription price + tax

¯\_(ツ)_/¯

BuckeyeOfTheTiger's picture

Thanks for this.  As much as the product quality sucked I have to commend CBS for remedying the situation so quickly

¯\_(ツ)_/¯

chadwyck11's picture

You're welcome!

And their CS team was definitely on the ball.

+1 HS